Privacy policy

Last updated September 19, 2026

This Privacy Policy explains how Turner Digital Consulting, LLC, also referred to as “TDC,” “we,” “us,” or “our,” collects, uses, discloses, and protects information when you use turnerdigitalconsulting.com, contact the firm, or use TDC applications and related services.

1. Scope

This policy applies to this website and to TDC products including Receptionist AI Assistant, OutreachAgent: AI Sales Closer, and Ad Manager AI. A product may provide an additional notice when its features require more specific disclosures. RentOS is a separate TDC venture and its website or application may provide its own privacy notice.

2. Information we may collect

Information you provide

We may receive your name, email address, telephone number, company information, account details, business profile, support requests, project materials, prompts, instructions, uploaded content, and other information you choose to provide.

Application and workspace data

Depending on the product and features you use, we may process scripts, campaign materials, contact or lead information, appointment details, advertising account information, call routing instructions, workflow settings, and generated outputs.

Voice and communications data

Voice products may process telephone numbers, call metadata, audio or transcripts, caller responses, routing events, and appointment information to provide requested call handling features. Whether a call is recorded or transcribed depends on the configuration and service used. Customers are responsible for providing legally required notices and obtaining consent.

Device, usage, and diagnostic data

We may receive device type, operating system, application version, IP address, timestamps, feature interactions, crash information, and security logs. Apple may provide purchase or subscription status without providing us your complete payment card details.

3. How we use information

We use information to provide and improve products, perform requested workflows, personalize configurations, process support requests, administer subscriptions and accounts, protect users and systems, evaluate performance, communicate about services, comply with law, and establish or defend legal claims.

4. AI and automated processing

Some TDC products send the content needed to complete a request to artificial intelligence or infrastructure providers. Depending on the feature, those providers may include OpenAI, Anthropic, Replicate, or another provider disclosed in the product or engagement documentation. AI outputs can be incomplete or inaccurate. Users should review outputs before relying on them or using them in consequential decisions.

5. Service providers and integrations

We may share information with vendors that support hosting, analytics, communications, voice services, customer support, payments, security, and AI processing. For example, a configured voice workflow may use Twilio, and an iOS subscription may be administered by Apple. When you connect a third-party account, such as an advertising platform, we process information from that account at your direction and subject to the permissions you approve.

6. When information may be disclosed

We may disclose information to service providers acting on our behalf, to an integration you direct us to use, in connection with a business transaction, to protect rights or safety, or when required by law. We do not sell personal information for money. We do not use personal information for cross-context behavioral advertising.

7. Retention

We retain information only as long as reasonably necessary for the purpose collected, to provide the service, maintain required business and security records, resolve disputes, and satisfy legal obligations. Retention varies by product, account status, data type, integration, and customer configuration. Deletion requests are subject to identity verification and lawful retention exceptions.

8. Security

We use administrative, technical, and organizational safeguards intended to protect information. No transmission or storage method is completely secure. Customers should not place sensitive information into a product unless the product or governing agreement is approved for that use.

9. Your choices and rights

You may request access, correction, or deletion of personal information by contacting us. Certain laws may provide additional rights based on where you live. We may need to verify your identity and authority before completing a request. You may manage iOS subscriptions through your Apple account and control connected services through the settings provided by those services.

To close an account or request deletion, visit our account deletion page.

10. Children

TDC services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to this policy

We may update this policy as products, practices, and legal requirements change. The date above identifies the latest revision. Material changes may also be communicated through the applicable service.

12. Contact

Privacy questions and requests may be sent to admin@turnerdigitalconsulting.com. Turner Digital Consulting is based in Austin, Texas.